Acceptable Use Policy

1. Introduction

This Acceptable Use Policy ("AUP") governs your use of Twecho's communication platform and services. By using our services, you agree to comply with this AUP and all applicable laws and regulations.

This policy is designed to protect our customers, our network, and the general public from irresponsible or illegal activities.

2. Prohibited Uses

You may not use our services for any of the following prohibited activities:

Illegal Activities

• Any activity that violates federal, state, or local laws
• Fraud, money laundering, or other financial crimes
• Distribution of illegal content or materials
• Violation of intellectual property rights

Spam and Unsolicited Communications

• Sending unsolicited bulk messages (SPAM)
• Auto-dialing or robocalling without proper consent
• Harvesting phone numbers or email addresses
• Creating or distributing malware through communications

Harmful or Abusive Content

• Harassment, threats, or intimidation
• Hate speech or discriminatory content
• Adult content or sexually explicit material
• Violence or self-harm promotion

3. Compliance Requirements

Telecommunications Regulations

Users must comply with all applicable telecommunications laws and regulations, including:

• Telephone Consumer Protection Act (TCPA)
• CAN-SPAM Act requirements
• GDPR and other data protection regulations
• Local telecom regulations in countries of operation

Consent and Opt-out Requirements

• Obtain proper consent before sending communications
• Provide clear opt-out mechanisms in all messages
• Honor opt-out requests within 24 hours
• Maintain records of consent and opt-out requests

4. Enforcement

We reserve the right to monitor usage and enforce this policy:

• Monitor traffic patterns and content for compliance
• Investigate reports of policy violations
• Take immediate action to prevent harm or abuse
• Suspend or terminate accounts for violations

5. Contact Information

For questions about this Acceptable Use Policy or to report violations: